The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system.
Audience
The MCDST credential is for IT professionals working in the typically complex computing environment of small, medium, or large organizations. An MCDST candidate should have 6–12 months of experience supporting end users of a desktop operating system.
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